How much does a CRM
Small-business CRM pricing typically runs $20-50/user/month for basic tools, $100-300/month for field-service platforms, and $99-399/month for an all-in-one AI CRM like Revenue Sol — which includes calls, texting, reviews, and payments with unlimited contacts on every plan.
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Supported connections
Availability and setup requirements vary by plan and provider account.
What drives the price
What actually makes CRM pricing go up
CRM pricing isn't one number — it's built from a handful of levers that vary a lot between tools.
Users / seats
Most CRMs price per user. More team members logging in usually means a higher plan or per-seat add-on cost.
Number of contacts
Many CRMs cap contacts per tier and charge more once you pass the limit — a real cost for businesses with a big customer list.
AI & automation
AI features (auto-reply, AI receptionist, automations) are usually gated to higher tiers or sold as a separate add-on.
Phone & texting
A built-in phone number, calling, and SMS texting either cost extra or require a separate tool entirely.
Support level
Priority support, onboarding help, and a dedicated success manager are typically reserved for the top tier.
Billing term
Paying annually instead of monthly is the easiest way to lower the effective monthly rate — often 20-35% less.
Typical ranges
What you'll pay by CRM type
| Type | Typical cost | What's included |
|---|---|---|
| Basic contact/pipeline CRM | $20-50/user/mo | Contacts and a pipeline only — no phone, texting, or AI. |
| Field-service platform | $100-300/mo | Scheduling, dispatch, invoicing — usually no built-in AI or reviews. |
| All-in-one AI CRM (Revenue Sol) | $99-399/mo | CRM + calls + texting + reviews + payments + AI, unlimited contacts, in one place. |
The real cost is total cost, not sticker price
The cheapest CRM on paper often isn't the cheapest option once you add up what it's missing. A $20/month contact manager with no phone system, no review tool, and no AI still leaves you paying for those separately — and stitching several tools together costs time as well as money.
Contact limits are the other hidden cost. Local service businesses routinely carry 5,000-10,000+ contacts, and a lot of CRMs quietly charge more once you cross a threshold. That's why Revenue Sol includes unlimited contacts on every plan — growing your customer list should never force an upgrade.
Revenue Sol plans start at $99/month for Starter, $199/month for Professional (adds the AI Employee that answers customers and books appointments automatically), and $399/month for Growth — with 35% off on annual billing. See the full breakdown, including what's included at each tier, on the pricing page.
FAQ
Frequently asked questions
Most small-business CRMs cost $20-50 per user per month for basic contact/pipeline tools, $100-300/month for field-service platforms like Jobber or ServiceTitan, and $99-399/month for an all-in-one AI CRM like Revenue Sol that also includes calls, texting, reviews, and payments.
The biggest cost drivers are number of users/seats, number of contacts (many CRMs charge per contact once you pass a limit), which features are gated behind higher tiers (AI, automations, integrations), and add-ons like phone numbers or texting. Annual billing usually knocks 20-35% off the monthly rate.
Many do — it's one of the most common hidden costs, and local service businesses often carry 5,000-10,000+ contacts, which can push a 'cheap' plan's real cost much higher. Revenue Sol includes unlimited contacts on every plan so your customer list never triggers an upgrade.
Only if it does what you need. A $20/month CRM that's just contacts and a pipeline often ends up paired with a separate phone system, review tool, and marketing tool — each with its own bill. Comparing total cost (CRM + phone + reviews + marketing) usually favors an all-in-one platform once you add it all up.
Revenue Sol starts at $99/month for Starter, $199/month for Professional (adds the AI Employee), and $399/month for Growth — with unlimited contacts on every plan and 35% off with annual billing.
See exactly what you'd pay
No per-contact fees, no hidden add-ons — just three plans with everything included.