Never lose a lead to voicemail again
Revenue Sol missed-call text-back software sends a configured SMS after an unanswered eligible call, keeps the reply with the customer record, and routes the conversation to staff or the AI Employee. The AI workflow is available on Professional and higher plans.
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Supported connections
Availability and setup requirements vary by plan and provider account.
What it does
A missed call doesn't have to be a lost job
For service businesses, the call you can't pick up is the most expensive moment of the day. Missed call text back turns it into a live conversation instead of a dead end.
Configured text-back trigger
An unanswered eligible call can trigger your approved SMS message and create a follow-up path in the inbox.
Fully customizable message
Control the wording, tone, and timing of the text back so it sounds like your business, not a robot.
AI answers the reply
When the caller texts back, the AI can answer questions, qualify the lead, and book the appointment automatically.
Turns texts into booked jobs
The conversation flows straight into scheduling, so a missed call becomes a confirmed appointment on your calendar.
Replies in one inbox
Text-back conversations land in your unified inbox alongside calls, email, and reviews, so nothing gets missed.
Your number, your brand
Use your own business number so every text back looks like it came directly from your team.
How it works
From missed call to booked job
You miss a call
You're on a job, after hours, or every line is busy — the call goes unanswered.
Send the approved text
Revenue Sol triggers the business's configured missed-call message and invites the caller to reply.
AI or your team responds
The reply hits your inbox; AI auto-replies answer questions and qualify the lead.
The job gets booked
The conversation turns into a confirmed appointment, logged to your CRM.
Why every service business needs missed call text back
Think about what happens when a customer calls and you can't pick up. The vast majority never leave a voicemail — they simply hang up and dial the next business on their list. That single missed call is often a job, and sometimes a long-term customer, handed straight to a competitor.
Missed call text back creates another route. After an eligible call goes unanswered, the caller gets a friendly text inviting them to reply — and because people respond to texts far faster than voicemail, the conversation usually continues. With Revenue Sol, that reply doesn't just sit there: an AI assistant can answer questions, qualify the lead, and book the appointment without you lifting a finger.
It's the simplest, highest-ROI automation a service business can turn on. You keep your own number and brand voice, every conversation lands in one inbox, and the leads you used to lose to voicemail become booked jobs on your calendar. In Revenue Sol it's included on the Professional plan, alongside the full AI receptionist and CRM.
FAQ
Frequently asked questions
Missed-call text-back software triggers a configured SMS after an unanswered call. The reply can continue in a shared inbox, where staff or the AI Employee on eligible plans can collect details and offer approved appointment times.
When a configured call is not answered, Revenue Sol can send an approved message such as 'Sorry we missed you. How can we help?' Replies land in the unified inbox and remain connected to the contact timeline for staff or eligible AI follow-up.
It gives an unanswered caller a second way to continue the inquiry and gives the business a written record for follow-up. Measure reply and booking rates against your own baseline rather than assuming a specific result.
Yes. You control the wording, tone, and timing of the auto-text so it matches your brand, and you can route replies to your team, to AI auto-replies, or both. You can also trigger follow-ups if the lead doesn't respond.
Missed-call text back is part of the AI Employee on Professional at $199/month and higher plans. Starter at $99/month provides core CRM without the AI Employee. Connected messaging-provider charges are separate.
Stop losing jobs to voicemail
Turn on missed call text back and let AI book the leads you used to miss. Included with a paid plan.