Tenant maintenance request
Collect property, unit, issue, access permission, timing, and customer-reported safety indicators, then route by the management team's policy.
Property management CRM
CRM for Property Management Companies
Revenue Sol helps property management teams capture and route inquiries from prospects, tenants, owners, and vendors while keeping property, unit, issue, and conversation context together. It can support approved scheduling, reminders, invoices, payment links, and follow-up, but staff remain responsible for lease, legal, safety, and maintenance decisions.
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Supported connections
QuickBooks OnlineStripeTwilioRingCentralRetell AIGoogleMetaSendGridWebsite Widget
Availability and setup requirements vary by plan and provider account.
Calls and inquiries
What residential property managers and local management teams need to capture
Start with the customer's actual request, preserve context, and route decisions that require staff expertise.
Rental inquiry
Capture desired property, move-in timing, household needs, contact permission, and viewing availability without making screening decisions.
Owner or vendor call
Identify the property and reason, attach the history, and assign the next action to the correct manager or vendor coordinator.
Intake
Information to collect before the handoff
- Caller role: tenant, prospect, owner, or vendor
- Property and unit
- Issue or request in the caller's words
- Access permission and preferred timing
- Existing work-order or lease reference
- Best callback channel
Relevant features
The Revenue Sol tools used in this workflow
- Role-based inquiry intake
- Property and unit context
- Conversation history
- Task routing and reminders
- Appointment scheduling
- Invoice and payment links
Example workflow
From first property management inquiry to a closed customer record
1
Identify caller and property
Match the inquiry to the right contact and property context before routing.
2
Classify the request
Apply approved categories for leasing, maintenance, owner service, billing, or vendor communication.
3
Route and schedule
Assign staff or offer only configured appointment types; urgent and sensitive cases go to a person.
4
Maintain the record
Keep updates, appointments, invoices, payments, and follow-up on the same customer timeline.
Human handoff
Cases automation should not decide
- Emergencies and immediate threats to life or property
- Lease interpretation, screening, fair-housing, or legal decisions
- Security deposit, eviction, dispute, or accommodation requests
- Maintenance diagnosis and vendor authorization
Setup requirements
What your team must configure
- Property and unit reference process
- Caller-role routing rules
- Maintenance categories
- Emergency instructions
- Leasing calendars
- Manager and vendor escalation contacts
Verified pricing
Core CRM starts at $99/month
The AI Employee and AI receptionist begin on Professional at $199/month. Growth is $399/month. Annual billing and current limits are listed on the pricing page. Facts last verified September 4, 2026.
FAQ
Frequently asked questions
It is a CRM and revenue operating system, not a claim to replace every specialized trust-accounting, lease, or property-ledger requirement.
No. Configure explicit emergency instructions and immediate human escalation. Revenue Sol should not provide emergency or legal judgment.
It can offer configured appointment types and available slots after collecting the approved prospect details.
Professional includes up to four users and Growth up to fifteen; current limits are maintained on the pricing page.
Keep exploring
Map Revenue Sol to your property management workflow
Use the live demo to review intake, routing, booking, follow-up, billing, and human handoff before choosing a plan.